🏥 Staff Guide

Process admissions,
support students, communicate

Your guide to managing the Ánmut admissions pipeline, handling student enquiries, posting announcements, and using EduNexus staff tools day-to-day.

🌐 Ánmut Website 🖥 EduNexus LMS ⏱ ~10 min read 4 sections
4
Guide Sections
16
Step-by-step tasks
Section 1 · Admissions

Managing the admissions pipeline

Applications submitted on anmutschool.com flow directly into EduNexus. Your job is to review them, update their status, and communicate with applicants.

1
Review new applications
Admin → Admissions
Admin → Admissions
ReferenceNameProgrammeDateStatus
ANM-202501-A3F9Amaka I.Basic BNATodaySubmitted
ANM-202501-B8C2Chukwudi O.Hybrid BNAYesterdayUnder Review
ANM-202501-D1E4Sarah A.CPR & BLSJan 8Admitted
  • Go to Admin → Admissions. New applications show with status Submitted.
  • Click an application to open the full record: personal details, programme choice, schedule preference, background, and statement of purpose.
  • Check that all required fields are complete. If anything critical is missing, note it before calling the applicant.
  • Use the Notes field inside the application to record your observations — these are visible to other staff but not to the applicant.
  • Use the search bar or status filter to find specific applications quickly.
2
Update application status after advisor call
Application → Edit Status
  • Open the application and click Edit Status (or the status dropdown).
  • Move the application through the pipeline: Submitted → Under Review → Shortlisted → Admitted → Enrolled.
  • When setting to Admitted: the system automatically creates the student's EduNexus account and emails them their credentials.
  • When setting to Rejected: type a note for your records (not sent to applicant unless you choose to email them separately).
  • Bulk update: tick multiple applications and use Bulk Actions → Change Status to update all at once.
📧
Admitted = account created. The moment you set status to "Admitted", EduNexus creates the student account and sends a welcome email automatically. Double-check the email address is correct before admitting.
3
Send a templated email to an applicant
Application → Send Email
  • Inside an application, click Send Email. Choose a template: Acceptance, Waitlist, Request More Information, or Rejection.
  • Edit the template message if needed — personalise the applicant's name and any specific details.
  • Click Send. The email logs in the application's activity history.
  • For rejection emails: be compassionate. Note that they may reapply for a future intake.

✅ Admissions Daily Checklist